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Academic Journal of Humanities & Social Sciences, 2025, 8(11); doi: 10.25236/AJHSS.2025.081122.

Applications of AI Chatbots in Occupational Safety and Health in Archaeology and User Experience

Author(s)

Mengxuan Zhang1, Danni Lin1, Chuqing Huang1, Yating Zhao1, Zhuojia Tan1, Haibei Xie2, Yan Zuo2

Corresponding Author:
Mengxuan Zhang
Affiliation(s)

1The University of Melbourne, Melbourne, Australia

2Department of Gynecology and Obstetrics Nursing, West China Second University Hospital, Chengdu, China

Abstract

This qualitative study evaluates user experiences with ArchHealth, a customized AI chatbot delivering occupational safety and health (OSH) information to archaeological professionals. Faced with unique hazards and inadequate traditional resources, participants (n=14) were interviewed after a 4-week pilot. Analysis revealed that ArchHealth successfully centralized fragmented OSH knowledge into a user-friendly interface, with users valuing its comprehensiveness and efficiency, which facilitated a journey from initial trial to routine use. While the tool demonstrates strong potential to bridge critical information gaps, future iterations require enhancements in localization, offline functionality, and multimedia support to maximize adoption and safety outcomes in field and lab contexts.

Keywords

Archaeology, Occupational Health and Safety, AI Chatbot, Large Language Model, User Experience, Qualitative Study

Cite This Paper

Mengxuan Zhang, Danni Lin, Chuqing Huang, Yating Zhao, Zhuojia Tan, Haibei Xie, Yan Zuo. Applications of AI Chatbots in Occupational Safety and Health in Archaeology and User Experience. Academic Journal of Humanities & Social Sciences (2025), Vol. 8, Issue 11: 140-157. https://doi.org/10.25236/AJHSS.2025.081122.

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