Welcome to Francis Academic Press

Academic Journal of Business & Management, 2024, 6(10); doi: 10.25236/AJBM.2024.061031.

The Impact of Story Type on Consumers' Brand Attitudes

Author(s)

Liang Dong

Corresponding Author:
Liang Dong
Affiliation(s)

Zhi Xin High School, Guangzhou, 510632, China

Abstract

As a communication tool between brands and consumers, stories can establish the uniqueness and attractiveness of a brand, and increase consumers' brand attitude. At present, existing researches mainly focuses on the validity of story marketing, while there is relatively little research on the effect of story type. In view of this, the research will focus on the effect of the interaction of story type and product type on consumers' brand attitude through two lab experiments. It is found that when the product is utilitarian, stories centered around the enterprise lead to higher brand attitudes; When the product is hedonic, stories centered around consumers bring higher brand attitudes. The conclusion of this research enriches existing story marketing researches and provides marketing insights for enterprises.

Keywords

Story Marketing; Story Type; Product Type; Brand Attitude

Cite This Paper

Liang Dong. The Impact of Story Type on Consumers' Brand Attitudes. Academic Journal of Business & Management (2024) Vol. 6, Issue 10: 211-217. https://doi.org/10.25236/AJBM.2024.061031.

References

[1] Chen Chunyan, Guo Weiwei. (2020). A study on the impact of emotional stories on consumer brand attitudes. Business Economics Research, 8, 65-67.

[2] Liu Sheng and Ding Jingjing. (2021). "Research on the Impact of Product Types on Consumer Attitudes towards Brands: A Case Study of New Energy Vehicles". China Industrial Economy, 38 (9), 142-152.

[3] Sun Yuzhou. (2021). Research on the Impact of Multinational Enterprise Story Marketing on Consumer Loyalty. Jiang Su University.

[4] Tang Shan. (2019). A Study on the Influence of Brand Stories on Consumer Purchase Intention. Beijing Jiaotong University.

[5] Deighton, J., Romer, D., & McQueen, J. (1989). Using drama to persuade. Journal of Consumer Research, 16(3), 335–343.

[6] Delgadillo, Y., & Escalas, J. E. (2004). Narrative word-of-mouth communication: Exploring memory and attitude effects of consumer storytelling. In B. E. Kahn, & M. F. Luce (Eds.), NA - Advances in Consumer Research (Vol. 31, pp. 186–192). Association for Consumer Research.

[7] Escalas, J. E. (2004). Narrative processing: Building consumer connections to brands. Journal of Consumer Psychology, 14(1-2), 168–180.

[8] Hirschman, E. C., & Holbrook, M. B. (1982). Hedonic consumption: Emerging concepts, methods and propositions. Journal of Marketing, 46(3), 92–101.

[9] Lundqvist, A., Liljander, V., Gummerus, J., & van Riel, A. (2012). The impact of storytelling on the consumer brand experience: The case of a firm-originated story. Journal of Brand Management, 20(4), 283–297.

[10] Burt, S., & Sparks, L. (2003). E-commerce and the retail process: a review. Journal of Retailing and Consumer Services, 10(5), 275–286. 

[11] Sweeney, J. C., & Soutar, G. N. (2001). Consumer perceived value: The development of a multiple item scale. Journal of Retailing, 77(2), 203–220.

[12] van Laer, T., de Ruyter, K., Visconti, L. M., & Wetzels, M. (2014). The extended transportation-imagery model: A meta-analysis of the antecedents and consequences of consumers' narrative transportation. Journal of Consumer Research, 40(5), 797–817.

[13] Voss, K. E., Spangenberg, E. R., & Grohmann, B. (2003). Measuring the Hedonic and Utilitarian Dimensions of Consumer Attitude. Journal of Marketing Research, 40(3), 310–320.

[14] Walter, E., & Gioglio, J. (2019). The Laws of Brand Storytelling: Win—And Keep—Your Customers’ Hearts and Mind. New York: McGraw-Hill.

[15] Woodside, A. G. (2010). Brand-consumer storytelling theory and research: Introduction to a Psychology & Marketing special issue. Psychology & Marketing, 27(6), 531–540.

[16] Zaichkowsky, J. L. (1985). Measuring the involvement construct. Journal of Consumer Research, 12(3), 341–352.

[17] Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence. Journal of Marketing, 52(3), 2–22.